Director, Professional Services
Austin, Texas

If you are looking for your next move and are passionate about software delivery we would love to hear from you. We are looking for an energetic and enthusiastic professional services technical leader who is motivated and can bridge the gap between business requirements and the technical solution. As a leader of the delivery engineering team you will have the opportunity to contribute to creating and extending a cutting-edge product leveraging the latest technologies. The position requires some travel.
Responsibilities include:
  • Ownership of the post-sale delivery of the solutions, including management of the customer deployment
  • Manage delivery of multiple projects through the complete engagement life cycle. This includes ensuring that projects are delivered on-time, within budget, and meet customers’ business and technical requirements
  • Understand high-level business, functional and technical solution requirements, and be able to facilitate communication and coordinate discussions that drive decisions at the appropriate stage of the process
  • Assist in the development of customer communication plans, define delivery team roles and responsibilities on the project, plan and manage project schedules
  • Monitor progress against milestones, deadlines and budget. Manage issues and risks as they come up Oversee projects to ensure progress toward customers goals
  • Drive promotion and adoption of program and project management best practices throughout the services delivery organization.
  • End to End validation of the product solutions from Project Kick off to Go Live & ensure quality deliverables.
  • Ensure that the software meets the specified Functional Specification, Technical Design or Detailed Design Document.
  • Oversee successful installation, integration and deployment of the Brinqa product in client environments.

Required Skills:
  • Track record of successful delivery management on multiple concurrent projects to enterprise customers within a technically complex and dynamic environment
  • Good understanding and working knowledge of Cybersecurity and Enterprise IT environments as well as web based technologies for assitance in troubleshooting customer issues.
  • Comprehensive skillset and knowledge of delivering SaaS services to entrprise customers
  • Experience successfully engaging senior and executive management, as well as a diverse group of stakeholders
  • Familiarity and experience managing Information security projects is a plus

Contact us