Privacy Policy

Last updated: May 25, 2018

 

This Privacy Policy describes the manner in which Brinqa handles personal information collected from individuals (“you” or “users”) by Brinqa through its website: www.brinqa.com or in connection with delivery of Brinqa Services to its customers. In this Policy, the term “personal information” refers to information relating to an identified or identifiable natural person.

Our website includes links to other websites whose privacy practices may differ from those of Brinqa. Please refer to the privacy policies of any linked third-party website to learn how the operators of those websites collect and use information that is gathered through those websites. If you submit personal information to any of those sites, your information is governed by their privacy policies. We encourage you to carefully read the privacy policy of any website you visit.

Scope

This Privacy Policy applies to the information that we obtain through your use of “Brinqa Services” via a “Device” or when you otherwise interact with Brinqa.

Brinqa Services” include our:

  1. Websites (including but not limited to brinqa.com, docs.brinqa.io)
  2. SaaS Products
  3. On-Prem Products

A “Device” is any computer used to access Brinqa Services, including without limitation a desktop, laptop, mobile phone, tablet, or other consumer electronic device.

Unless otherwise stated, our SaaS Products and our On-Prem Products are treated the same for the purposes of this document.

By registering for or using Brinqa Services you consent to the collection, transfer, processing, storage, disclosure and other uses described in this Privacy Policy.

 

Information collected

Account and Profile Information

We collect information about you and your company as you register for an account, create or modify your profile, use, access, or interact with Brinqa Services. Information we collect includes:

You may provide this information directly when you enter it in Brinqa Services. In some cases another user (such as a system administrator) may create an account on your behalf and may provide your information, including Personal Information (most commonly when your company requests that you use our products). We collect Information under the direction of our customers and often have no direct relationship with the individuals whose personal data we process. If you are an employee of one of our customers and would no longer like us to process your information, please contact your employer. If you are providing information (including Personal Information) about someone else, you must have the authority to act for them and to consent to the collection and use of their Personal Information as described in this Privacy Policy.

Personal Information Gathered

The Brinqa website has various features which allow those interested in Brinqa and its services to obtain more information about it.  Brinqa asks those requesting information to provide Brinqa with certain personal contact information that may be used to follow up with those interested in its services. The information collected includes but is not limited to first and last name, company or organization, title or position within the company or organization, phone number and email address. Brinqa stores this information and uses this information to respond to requests for information regarding our services and provide support to its customers as well as for Brinqa’s own marketing purposes.

Cookies and Other Tracking Technologies

Brinqa and our third party partners, such as our advertising and analytics partners, use various technologies to collect information, such as cookies and web beacons. Cookies are small data files stored on your hard drive or in device memory. We use cookies to improve and customize Brinqa Services and your experience and to count visits and understand which areas and features of the Websites and SaaS Products are most popular. You can instruct your browser, by changing its options, to stop accepting cookies or to prompt you before accepting a cookie from websites you visit. If you do not accept cookies, however, you may not be able to use all aspects of our Websites or SaaS Products. Brinqa and our third party partners also collect information using web beacons (also known as “tracking pixels”). Web beacons are electronic images that may be used in our Websites or SaaS Products or in emails that help us to deliver cookies, count visits, understand usage and campaign effectiveness and determine whether an email has been opened and acted upon.

Use of Information Collected

General Uses

We use the Information we collect about you (including Personal Information to the extent applicable) for a variety of purposes, including to:

Information Sharing and Disclosure

We will not share or disclose any of your Personal Information or Content with third parties except as described in this policy. We do not sell your Personal Information or Content.

Access by your system administrator

You should be aware that the administrator of your instance of Brinqa Services may be able to:

Service Providers, Business Partners and Others

We work with third party service providers to provide website, application development, hosting, maintenance, back-up, storage, virtual infrastructure, payment processing, analysis and other services for us. These service providers may have access to or process your Information for the purpose of providing those services for us. Please be aware that you are providing your Information to these third parties acting on behalf of Brinqa.

Links to Third Party Sites

Brinqa Services may include links to other websites whose privacy practices may differ from ours. If you submit Personal Information to any of those sites, your information is governed by their privacy policies. We encourage you to carefully read the privacy policy of any website you visit.

Social Media Widgets

Brinqa Services may contain social media features, such as the Twitter “tweet” button. These features may collect your IP address, which page you are visiting on the Brinqa Service, and may set a cookie to enable the feature to function properly. Social media features and Widgets are either hosted by a third party or hosted directly on Brinqa Services. Your interactions with these features are governed by the privacy policy of the company providing it.

Testimonials

We may display personal testimonials of satisfied customers on Brinqa Services. With your consent, we may post your testimonial along with your name. If you wish to update or delete your testimonial, you can contact us using the information below.

Compliance with Laws and Law Enforcement Requests; Protection of Our Rights

We may disclose your Information (including your Personal Information) to a third party if (a) we believe that disclosure is reasonably necessary to comply with any applicable law, regulation, legal process or governmental request, (b) to enforce our agreements, policies and terms of service, (c) to protect the security or integrity of Brinqa’s products and services, (d) to protect Brinqa, our customers or the public from harm or illegal activities, or (e) to respond to an emergency which we believe in good faith requires us to disclose information to assist in preventing the death or serious bodily injury of any person.

Business Transfers

We may share or transfer your Information (including your Personal Information) in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company. You will be notified via email and/or a prominent notice on Brinqa Services of any change in ownership or uses of your Personal Information, as well as any choices you may have regarding your Personal Information.

Aggregated or Anonymized Data

We may also share aggregated or anonymized information that does not directly identify you with the third parties described above.

With Your Consent

We will share your Personal Information with third parties when we have your consent to do so.

Accessing your Data

You have the following data protection rights:

To exercise any of these rights, please contact us at info@brinqa.com. We will respond to your request to change, correct, or delete your information within 30 days and notify you of the action we have taken.

In addition to the above rights, under EU data protection law, applicable individuals have the right to object, on grounds relating to your particular situation, at any time to any processing of your personal data for which we have justified on the basis of a legitimate interest, including profiling (as opposed to your consent) or to perform a contract with you. You also have the right to object at any time to any processing of your personal data for direct marketing purposes, including profiling for marketing purposes.

You also have the right to lodge a complaint with your local supervisory authority for data protection.

Communication Preferences

Brinqa offers Brinqa Services users who provide contact information a means to choose how Brinqa uses the information provided. You may manage your receipt of marketing and non-transactional communications by clicking on the “unsubscribe” link located on the bottom of the Company’s marketing emails.

Data Storage, Transfer and Security

Brinqa hosts data with hosting service providers in numerous regions including the United States and the EU. The servers on which Personal Information is stored are kept in a controlled environment. While we take reasonable efforts to guard your Personal Information, no security system is impenetrable and due to the inherent nature of the Internet as an open global communications vehicle, we cannot guarantee that information, during transmission through the Internet or while stored on our systems or otherwise in our care, will be absolutely safe from intrusion by others, such as hackers. In addition, we cannot guarantee that any incidentally-collected Personal Information you choose to store in Websites or SaaS Products are maintained at levels of protection to meet specific needs or obligations you may have relating to that information.

Where data is transferred over the Internet as part of a Website or SaaS Product, the data is encrypted using industry standard SSL (HTTPS).

Where On-Prem Products are used, responsibility of securing access to the data you store in the On-Prem Products rests with you and not Brinqa. We strongly recommend that administrators of On-Prem Products configure SSL to prevent interception of data transmitted over networks and to restrict access to the databases and other storage used to hold data.

International Transfer of Information

Brinqa hosts data about Brinqa Services users with hosting service providers in numerous regions including the United States and the EU. To facilitate the company’s global operations, Brinqa may transfer and access such information from around the world, including from other countries in which Brinqa has operations. This Privacy Policy shall apply even if Brinqa transfers data about Brinqa Services users to other countries.

Changes to Privacy Policy

Brinqa reserves the right to change this Privacy Policy. Brinqa will provide future notification of the material changes to this Privacy Policy through the Brinqa website at least thirty (30) business days prior to the change taking effect.

Contact Us

Any questions about this Privacy Policy should be addressed to info@brinqa.com or sent by mail to : 4505 Spicewood Springs Rd., Suite 304, Austin, Texas 78759.

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