Privacy Notice

Last Updated : June 2021

This Privacy Notice describes the manner in which Brinqa, Inc. handles personal information collected from individuals (“you” or “users”) by Brinqa through its website or in connection with delivery of Brinqa Services to its customers. The term “personal information” within this Privacy Notice refers to information relating to an identifiable natural person or consumer.

Our website includes links to other websites whose privacy practices may differ from those of Brinqa. Please refer to the Privacy Notices of any linked third-party website to learn how the operators of those websites collect and use information that is gathered through those websites. If you submit personal information to any of those sites, your information is governed by their privacy policies. We encourage you to carefully read the Privacy Notice of any website you visit.

1. Our Data Privacy Principles

The protection and security of your personal data is of paramount importance to Brinqa. The use of your personal data at Brinqa is in strict compliance with data protection regulations in order to make you feel secure with us in matters of data protection.

It is important to us that you are always aware of which personal data is collected during your visit to our website and during the use of our products and services, as well as how we use said data afterwards. The following sections are intended to provide you with information about this and also to inform you of how we protect your personal data from manipulation, loss, destruction, or improper use.

2. Collection and Use of Personal Data

This Privacy Notice applies to the information that we obtain through your use and access of “Brinqa Services” via an electronic device, or when you otherwise interact with Brinqa. “Brinqa Services” include our:

  1. Websites (including but not limited to brinqa.com, docs.brinqa.io, etc.)
  2. SaaS Products
  3. On-Prem Products

By registering for or using Brinqa Services, you consent to the collection, transfer, processing, storage, disclosure, and other uses described in this Privacy Notice.

The information that we collect is used to fulfill our contract and under the direction of our customers, and where Brinqa often does not have any direct relationship with the individuals whose personal data we process. Should a Brinqa customer provide Personal Information about their employees for access to Brinqa products and services, usually the System Administrator, the customer must have the required authority and consent for the collection and use of Personal Information. If you are an employee of one of our customers and no longer wish for us to process your information, please contact your employer.

If you are providing information, including Personal Information about someone else, you must have the authority to act for them and to consent to the collection and use of their Personal Information as described in this Privacy Notice.

Personal Data is any data that allows for your personal identification, i.e., your name, address, phone number, or email address (“Personal Data”).  Personal Data is only collected, processed, or used by us if permitted by law or if you have given your prior consent.

The collection, processing, or use of your Personal Data is used in particular for the following purposes:

a. Account and Profile Information

We collect information about you and your company as you register for an account, create or modify your profile, and use, access, or interact with Brinqa Services. Information we may collect includes:

You may provide this information directly when you enter it in Brinqa Services. In some cases, another user, such as a system administrator, may create an account on your behalf and may provide your information, including Personal Information most commonly when your company requests that you use our products.

b. Contact Request

We may use your Personal Data to process your request to get in contact with you.

c. Online and Offline Advertising

We may also use your information to contact you about our own, and third-parties’ goods and services that may be of interest to you

d. Disclosure

We may disclose personal information that we collect or that you provide as described in this Privacy Notice:

e. Right to Object to Advertising

You can object at any time to the use of your Personal Data for advertising or market research purposes. You may also withdraw your consent at any time. For this, simply send a short message by mail to: Brinqa Privacy, 8310 N Capital of Texas Hwy, Suite 155, Austin, TX 78731, via email to info@brinqa.com, or by 1-800-630-9771.

f. Online Applications

When you apply online for a job opening, training opportunity, or internship with us, your information is used for the sole purpose of processing your application. As soon as your data is no longer needed it is deleted or destroyed, as the case may be.

g. Sale of Personal Information

Brinqa, Inc. does not, and will not sell your personal information.

3. Notice at Collection (California Residents)

This notice applies to California residents and outlines the categories of personal information that we collect and use to provide, develop, and improve the products and services we offer to our customers. This notice supplements our Terms and Conditions, which contain additional information.

a. Categories of Information and Purposes of Use
Information you provide to us Categories of information collected that you may provide to us Purposes of use
Contact information & account information
  • Name
  • Address
  • Telephone number
  • Email address
  • Username
  • Names and contact information of office colleagues and staff
  • Payment information
  • Account creation
  • Provide the services and customer service
  • Communicate with you
  • Purchase and delivery of products and services
  • Our marketing and advertising purposes
  • Educational programs
  • Security, fraud, and legal compliance
Customer service & maintenance interaction information
  • Questions or messages you address to us directly through online forms, email, telephone, or mail
  • Summaries of your interactions with Customer Success
  • Communicate with you
  • Provide, troubleshoot, and improve our services
  • Bug detection and error reporting
  • Security, fraud, and legal compliance
User interest information
  • Your participation in discussion boards and community features related to Brinqa and sponsored events
  • Provide, troubleshoot, and improve our services
  • Our marketing and advertising purposes
Payment and transactional information
  • To process payments and information about your transactions and purchases with us
  • Complete a purchase
  • Communicate with you
  • Our marketing and advertising purposes
  • Provide, troubleshoot, and improve our services
  • Bug detection and error reporting
  • Security, fraud, and legal compliance
User-generated content
  • Comments, reviews, and feedback or testimonials you provide about our products and services
  • Communicate with you
  • Provide, troubleshoot, and improve our services
  • Understand your interests and engage in research, analysis, and reports
  • Bug detection and error reporting
  • Security, fraud, and legal compliance
Survey information
  • Participation in our event surveys
  • Administer the survey
  • Communicate with you
  • Provide, troubleshoot, and improve our services
Device information
  • Internet Protocol (IP) address
  • Location of your device or computer
  • Personalize your experience and customize the services
  • Provide, troubleshoot, and improve our services
  • Our marketing and advertising purposes
  • Bug detection and error reporting
  • Security, fraud, and legal compliance
Research
  • If you choose to participate in a research study related to our products and services, information provided in connection with such research
  • Facilitate and complete the research study
  • Communicate with you
  • Improve services
b. Right to Know and Right to Deletion (California Residents)

You have the right to request that Brinqa disclose what Personal Information is collected, used, and disclosed up to two times in a 12-month period, free of charge.  We will respond within 45-days of receiving your request, unless we request an extension. In the event that a 45-day extension is required, we will notify you of the extension within the initial 45-day period.

You further have the right to request that Brinqa delete your Personal Information collected or maintained by Brinqa. The information that we collect is under the direction of our customers, and where Brinqa often does not have any direct relationship with the individuals whose personal data we process. Should a Brinqa customer provide Personal Information about their employees for access to Brinqa products and services, usually the System Administrator, the customer must have the required authority and consent for the collection and use of Personal Information. If you are an employee of one of our customers and no longer wish for us to process your information, please contact your employer.

In order to comply with a request for information or deletion and verify the identity of the requester, Brinqa may require the requester to verify up to 3 pieces of Personal Information maintained by Brinqa. To request data on Personal Information collected, used, or disclosed, or to request a deletion of your Personal Information you may contact us at: Brinqa Privacy, 8310 N Capital of Texas Hwy, Suite 155, Austin, TX 78731, via email to info@brinqa.com, or by 1-800-630-9771.

4. Cookies and Web Tracking

a. Cookies

“Cookies” are used in some areas to make our website user-friendly and to customize it to fit your needs in an optimal way.  “Cookies” are small text files stored locally on the hard drive of your computer. Cookies are small data files stored on your hard drive or in device memory. We use cookies to improve and customize Brinqa Services and your experience, and to count visits and understand which areas and features of the Websites and SaaS Products are most popular.

b. Web Tracking

When using our website, we also use cookies to allow for the analysis of your use of the website (web tracking). The information generated by the cookies about your use of our website (search engines used, search terms used, languages used, visitor origins by country, browser and plugins used, the referrer, the length of stay, entry and exit pages, cancellation rates, and IP address) is anonymous and used solely for statistical purposes.  This information is used separately from Personal Data. The two sets of data are not merged; therefore, they are not indicative of Personal Data and one cannot generate any such conclusions therefrom.

c. Google Analytics

This website uses Google Analytics, a Google Inc. (“Google”) provided web analysis service. Google Analytics uses “cookies” – small text files stored on your hard drive to enable an analysis of your use of the website.  Cookies-generated information concerning your use of the website is transmitted to, and stored on one of Google’s servers in the U.S.

However, by activation of the IP anonymization on this website, your IP address will be abbreviated beforehand by Google within Member States of the European Union or other parties to the Agreement on the European Economic Area. Only in exceptional cases is the complete IP address transmitted to a Google server in the U.S. and abbreviated there.

On behalf of this website’s operator, Google will use this information to evaluate your use of the website, compiling website activity reports and providing the website’s operator with further website and Internet related services. The abbreviated IP address transmitted in the context of Google Analytics by your browser is not associated with any other data held by Google.

You may prevent the storage of cookies by adjusting your browser’s software settings; in this case however, we must point out that you might not be able to access the full extent of all of the website’s features. Additionally, you can prevent the cookie-generated data concerning your use of the website (including your abbreviated IP address) from being transferred and processed by Google by downloading and installing the browser plugin available under the following link:  http://tools.google.com/dlpage/gaoptout?hl=de

d. Approval or Rejection of Cookies

You can approve or reject the use of cookies – also for web tracking, through the settings of your web browser.  You can set your browser so that it either notifies you when cookies are being enabled or reject cookies altogether. However, when you reject cookies you cannot use all the features of our Websites or SaaS Products.

5. Data Security

Brinqa and its service providers take technical and organizational security measures to protect stored Personal Data against accidental or intentional manipulation, loss, destruction, or against access by unauthorized persons. Our data processing and security measures are improved continuously to fall in line with technological developments.

6. Contact Us

If you have any questions about Brinqa’s collection and use of your Personal Data or this Privacy Notice, we will gladly provide you with information concerning the data stored about you free of charge. Please send your message by mail to:  Brinqa Privacy, 8310 N Capital of Texas Hwy, Suite 155, Austin, TX 78731, via email to info@brinqa.com, or by 1-800-630-9771.

7. Changes to Privacy Notice

It is necessary to adapt the content of the present Privacy Notice from time to time.  Brinqa, Inc. therefore reserves the right to amend it at any time.  The amended version of the Privacy Notice will also be published here. Therefore, when you revisit us, you should read through the Privacy Notice again.