Leading Enterprise Retailer Gains Real-Time Visibility, Cuts Risk, and Saves 600+ Hours

Overview

Operating hundreds of stores, a growing e-commerce business, and a complex hybrid cloud environment, this major North American specialty retailer needed a better way to understand and reduce its exposure to cyber risk.

With security data scattered across numerous tools and teams, correlating findings, identifying ownership, and reporting to leadership had become increasingly time-consuming and error-prone. The security team turned to Brinqa to unify their data, streamline processes, and build a single source of truth for vulnerability and exposure management.

The Challenge: Too Much Data, Not Enough Clarity

Across their enterprise, the retailer relied on a broad mix of vulnerability management, cloud security, application security, endpoint, and threat intelligence tools.

As the environment expanded:

• Security data became fragmented across systems.
• Correlating findings, understanding ownership, and determining what truly mattered required manual effort and constant follow-up.
• Risk scores often lacked business context, especially in an environment with strong compensating controls.

Reporting added another layer of complexity. Building a clear view for leadership meant stitching together spreadsheets, screenshots, and explanations from multiple tools. Executives needed a concise, high-level understanding of risk, while operational teams needed actionable detail – but the process rarely served both well.

The team wasn’t struggling due to lack of expertise or effort. They were dealing with the reality of modern security: too much data, too many tools, and constant change.

Security Team Goals

The retailer set out to modernize and streamline its exposure management program with a unified approach that would:

• Aggregate all vulnerability, cloud, application, and endpoint data into one platform
• Deliver a consistent, contextual scoring model aligned to their environment
• Provide real-time visibility into assets, risk, and outstanding vulnerabilities
• Reduce manual reporting and operational overhead
• Improve SLA tracking, ticketing workflows, and remediation efficiency
• Deliver a true single pane of glass for leadership and technical teams

The Brinqa Solution: Exposure Management That Brings Order to Chaos

Working with Brinqa, the retailer consolidated data from all vulnerability, cloud security, application security, endpoint, and threat intelligence sources into a unified Knowledge Graph. From there, the security team was able to:

• Automate Correlation & Deduplication

Brinqa brought all data into a single system, resolving asset identities across tools and eliminating the manual correlation work previously required.

• Implement Customizable, Context-Aware Risk Scoring

The team used Brinqa’s out-of-the-box and custom risk factors to ensure that vulnerabilities were prioritized accurately, including EPSS, PCI relevance, asset impact percentage, and compensating controls

• Create Real-Time Dashboards for Every Audience

Leadership now receives concise, visual dashboards instead of multi-page reports.

• Strengthen Remediation Workflows

Brinqa automatically pushes and updates tickets, identifies SLA risk, and sends reminders before deadlines are missed, helping teams stay on track even through staffing changes.

• Enable Advanced Searchability & False Positive Reduction

The retailer uses Brinqa's granular querying to identify patterns, reduce false positives, and validate compensating control coverage – tasks that were nearly impossible before.

• Enhance Detection & Response

Their cyber defense center now consumes Brinqa risk data via API to evaluate the severity of user incidents based on asset risk.

The Results: Less Friction, More Focus, Measurable Impact

With Brinqa as their unified exposure management platform, With exposure data unified and contextualized, the impact was immediate:

• 600+ hours saved: Eliminated custom development and manual data-work.
• Data discovery reduced from 2+ days to near real-time: What once required manual collection from multiple tools is now available instantly.
• True single source of truth: All vulnerability, asset, cloud, code, and endpoint insights flow into one system.
• Stronger prioritization and less noise: Custom risk scoring aligned to business context significantly reduced unnecessary escalations and debates over severity.
• Clear ownership and faster remediation: Vulnerability owners and teams are automatically identified and alerted.
• Automated, real-time reporting for all stakeholders: Dashboards for executives, managers, and technical teams eliminate spreadsheets entirely.
• Higher-value use of existing tools: By correlating and contextualizing data, the retailer extracted more actionable insight from its scanning investments.

Beyond the metrics, the security team regained confidence and momentum. Clear priorities helped them focus on the exposures that mattered most and explain risk clearly across the organization.

Conclusion

By consolidating all security data into Brinqa’s exposure management platform and modernizing their approach to exposure management, this national retailer transformed their ability to understand, prioritize, and act on cyber risk.

The results: faster insights, smarter remediation, stronger reporting, and hundreds of hours of regained productivity.

Ready to Bring Clarity to Your Exposure Environment?

If this story feels familiar, you’re not behind: you’re navigating the same complexity most security teams face today. Brinqa helps bring structure to that chaos – so you can see what matters, communicate risk clearly, and move forward with confidence.

Talk with a Brinqa expert for a free 30 minute exposure management consultation.